Trust & Safety

Karya is designed to help clients discover reliable service providers while supporting providers with fair visibility and verified credibility. We combine verification, transparency, and project tracking features to improve trust throughout the full service lifecycle.

Verification & Identity Checks

• Providers upload documents (ID, certifications, licenses) for review.
• Verified status is displayed to clients and prioritized in recommendations.
• Documents are not publicly shown and are used only for verification.

Transparent Profiles

• Provider profiles include services, service area, ratings, and reviews.
• Clients can compare multiple providers in the same category.

Project Tracking & Accountability

• Providers post daily site updates and milestone progress.
• Clients can review updates and submit feedback for clarity and quality.
• Records of updates, attendance, and inventory improve accountability.

Safe Payments

Payments can be recorded on the platform and may be made via eSewa where supported. For long projects, milestone-based payments are recommended.

Support & Reporting

If you notice suspicious behavior or need assistance, contact our support team through the Help Center or Contact Us page.